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Summer 2016 Internships: Boston

The International Institute of New England (IINE) is a 501(c) 3 non‐profit organization based in Boston, Massachusetts, with site offices located in Boston, Lowell, and Manchester, New Hampshire. The Institute also supports programming in Rhode Island. The Institute’s mission is to help refugees and immigrants become active participants in the social, political, and economic richness of American life.

 

The IINE Internship Program offers outstanding opportunities for college students, graduate students, and recent graduates. Interns are recruited year‐round on a semester basis in the Boston, Lowell and Manchester, NH offices. All IINE internships are unpaid.

 

TO APPLY: Please send a cover letter, résumé, and a list of three references to intern@iine.us. Please indicate in your application which internship you are applying for and at which location.

 

 

Boston Internships

 

Community Services Internship

The International Institute of Boston is currently offering internships through its Community Services Department to students with demonstrated interest or experience in serving refugee, asylee and immigrant populations. Tasks include cultural and community orientation, assistance with case management (securing housing, applying for temporary financial assistance, advocating for health and social services) and community outreach.

 

Time Commitment:

  • May  – August 2016
  • A minimum commitment of 20 hours per week is required.
  • Days are flexible depending on student schedule and internship manager needs.

 

Key responsibilities may include:

  • Conduct case management intakes with new clients to access services.
  • Perform resettlement and case management activities as needed, including accompanying clients to the DTA, health clinics, social security office, etc.
  • Provide support to case managers and meet with clients to assist with referrals/enrollments into benefits and trouble-shooting of issues with accessing benefits.
  • Serve as a referral source for a wide variety of social service needs.
  • Assist with filing and ensuring all required documents are in client files.
  • Conduct Affidavit of Relationship meetings with clients, in particular Central American Minor cases, to facilitate the family reunification process.
  • Assist with instruction and implementation of the Cultural Orientation Program.
  • Provide crisis assessment and crisis intervention.

 

Qualifications:

  • Interest in international, refugee and asylee issues.
  • Excellent communication and advocacy skills.
  • Highly organized with great attention to detail.
  • Ability to handle multiple tasks and to switch gears quickly.
  • High‐levels of professionalism, discretion and maturity in dealing with confidential information.
  • Ability to work respectfully in a multicultural environment.
  • Patience speaking with non-native English speakers/non-English speakers.
  • Comfort in navigating the Boston area on public transit.
  • Proficiency in Microsoft Access, Word, Excel, Outlook, and Power Point.
  • Driver’s License and/or car a plus.
  • Bi‐lingual and bi‐cultural experience a plus.
  • Fluency in Arabic, French, Spanish, or Somali highly desirable.

 

 

 

Workforce Development Internship

The International Institute of Boston is currently offering internships through its Workforce Development Department to students with demonstrated interest in serving refugee, asylee and immigrant populations. One of the primary goals of our clients is to gain employment. In order to do this, clients need guidance in a variety of ways. The International Institute has a staff of professional Employment and Training Specialists, along with ESOL teachers to assist in and support the job search efforts.

 

Time Commitment:

  • May – August 2016
  • A minimum commitment of 20 hours per week is required.
  • Days are flexible depending on student schedule and internship manager needs.

 

Key responsibilities may include:

  • Work one-on-one with students to provide support with job applications, resumes, and interview practice.
  • Conduct weekly information sessions to recruit potential clients into our training and ESOL programs.
  • Teaching Assistant in our English for Employment Program, Department of Elementary and Secondary Education funded Program, Hospitality Training Program and Service Industry Training Program.
  • Conduct full intake, assessment, and document verification of potential clients.
  • Work with potential employers and clients of the Workforce Development Department to match available positions with clients.
  • Research industry trends and job openings.
  • Participate in WFD activities such as company tours, mock interview days, career fairs, educational workshops, staff meetings, etc.
  • Staff the workforce development resource clinic and complete any required follow-up work at the conclusion of appointments.
  • Assist with ESOL program activities including one on one tutoring, conducting field trips, and career and education advising.
  • Maintain accurate case notes on each client and input data into database.

 

Qualifications:

  • Must possess knowledge of professional etiquette and behavior.
  • Ability to handle multiple tasks and to switch gears quickly.
  • Highly organized with great attention to detail.
  • Ability to work respectfully in a multicultural environment.
  • Patience speaking with non-native English speakers/non-English speakers.
  • High levels of professionalism, discretion, and maturity in dealing with confidential information.
  • Enjoy working with people from diverse cultures (one-on-one and group setting).
  • Bi‐lingual and bi‐cultural experience a plus.
  • Proficiency in Microsoft Access, Word, Excel, Outlook, and Power Point.
  • [Pursuing] BA/MA Human Services, International Relations, Hospitality, Education – related field.
Posted in Career Opportunities | Tagged , , , , , , , | Comments closed

Job Posting: Office Manager (Boston,MA)

JOB ANNOUNCEMENT

 

The International Institute of New England a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Office Manager for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: (Certain/This) position requires great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation (may be/is) required.

 

Available Position:              Office Manager

Salary:                                    Commensurate with experience.

Status:                                    Full Time

 

Overview:

The Boston Office Manager has overall responsibility for the facility that houses the International Institute of Boston and the International Institute of New England, provides administrative support to the operation of IIB, and manages the front desk.  Primary responsibilities include:

 

Duties and Responsibilities:

FRONT DESK

-        Create a professional and friendly atmosphere for all staff, clients, and visitors.

-        Manage the opening and closing of the site daily, coordinating with the Evening ESOL staff to ensure appropriate closure of the office.

-        Manage and triage daily voicemails and emails in the general account.

-        Actively greet people visiting the office. Determine the purpose of their visit and direct them to the proper place.

-        Answer and route a high volume of phone calls; take accurate messages, and screen calls for Site and Administrative Directors.

-        Refer to staff calendars on outlook to ensure prompt responses to phone calls from clients and providers who help serve our clients.

-        Provide accurate, service-oriented responses to a wide variety of inquiries, both in person and via phone, while maintaining Institute standards and confidentiality policies.  Refer to manuals, calendars, and the database to answer client and visitor questions.

-        Provide information to the public about the organization, its mission, and its services.

-        Hear and settle complaints from clients and visitors.

-        Schedule client appointments, and maintain appointment calendars.

-        Track all non-clients service requests in designated database.

-        Maintain the Reception Binder and have appropriate materials on hand for all clients and visitors.

-        Ensure that the reception area, conference rooms, and common areas are clean, organized, and uncluttered.

-        Orient and train new staff and interns in office procedures and use of office equipment, including front desk coverage.

-        Schedule coverage for own lunch breaks and absences.

ADMINISTRATIVE MANAGEMENT

-        Maintain the Boston site program schedule.

-        Coordinate administrative purchases for IIB in consultation with the IINE Operations and Human Resources Coordinator.

-        Ensure that all IIB staff complete travel and expense reimbursements in a timely manner; reimbursements need to be approved by the Site Director.

-        Review and distribute incoming mail, packages, and faxes; handle all outgoing mail and packages.

-        Check the fax machine at day’s end and distribute or discard any remaining faxes, and review and distribute any other printed materials that have not been collected by the end of the day.

-        Inventory beverage, office, and computer supplies; order when stock is low, assigning purchases to the appropriate contract or program.

-        Ensure interns/volunteers sign in/out daily; email tracked hours monthly to the Development office.

-        Receive, maintain, and distribute in-kind goods and services, email reports on each to the Development office as they are received, and coordinate with the Development Office on the execution of thank you notes to each donor.

-        Update and distribute the Employee Directory and Staff Language List monthly to all staff members.

-        Assist with meetings and events; process party and lunch catering orders as requested. Help set-up and break down rooms for events.

-        Provide other clerical/administrative tasks and special projects as needed.

-        Work with the Site Director and IINE leadership to ensure that all employees are alerted about winter and other weather-related closings.

-        At the direction of the Site Director, post open position openings on job sites and the IINE website, continuously looking for new places to search for qualified candidates.

-        Support project-based data entry as requested.

 

FACILITIES MANAGEMENT

-        Serve as the primary point of contact on all facilities issues related to the International Institute of New England and its Boston site.

-        Ensure that any documents or certifications related to the Institute’s occupancy of 2 Boylston Street are current.

-        Work directly with vendors and contractors, either by telephone, email or fax, with immediate response time on all inquiries and requests; handle and resolve inquires by obtaining and evaluating all relevant information to direct the issue to the proper resource.

-        Ensure that all Boston vendor contracts are updated in the IINE central database (G Drive) with the most updated version of the contract, expiration date, terms, contact information, and other relevant information.

-        Monitor the quality of work performed by vendors of the Boston site and make recommendations to the Site Director for changes in vendor relationships.

Perform all other duties assigned by supervisor.

 

Qualifications:

-     Bachelors Degree in related field (International Relations, Business Administration, Non-Profit Management, etc.) and at least 1 year of related experience.

-     Strong writing skills (writing sample required).

-     Highly proficient in Microsoft Office.

-     Ability to work respectfully in a multicultural environment.

-     Prior or current interest in refugees and immigrants.

-     Effective communication skills.

-     Ability to multi-task in a fast-paced environment and process unexpected duties and deadlines.

-     Excellent organizational and problem-solving skills.

 

Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity.

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

 

To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview. Please note, this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer.

Posted in Boston, Career Opportunities, General | Tagged , , , , | Comments closed

Job Posting: Bilingual Social Worker UAC (Boston, MA)

JOB ANNOUNCEMENT

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Bilingual (English-Spanish) Social Worker, Home Study Services for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: Certain position requires great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation may be required.

 

Available Position:    Bilingual (English-Spanish) Social Worker, Home Study Services

Reports to:                     Boston Site Director

Status:                              Full-Time

 

Overview: The Social Worker will work on an IINE-affiliated national Immigrant Children’s Case Management Program to provide Home Study (HS) Services for Unaccompanied Alien Children (UAC).

Duties and Responsibilities:

-        Assess potential placements for UAC, including background interviews and home study

-        Provide culturally and linguistically appropriate post placement services and comprehensive case management for UAC;

-        Conduct calls, interviews, and home visits with UAC;

-        Develop individual case plans with particular attention to culture, language, and special circumstances;

-        Maintain case files;

-        Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;

-        Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;

-        Build a network of local pro bono legal resources/services and care providers to establish services for UAC, facilitating access/removing barriers to those services, and track individual progress via an online database;

-        Submit written reports as required;

-        Coordinate/maintain communication with key stakeholders; and

-        Participate in regular training and communication sessions with both on-site and case work supervisor and contract’s affiliate programming staff headquartered in Washington, D.C.

Perform all other duties assigned by supervisor.

Qualifications:

-        MSW or BSW degree (license preferred);

-        A minimum of two years’ experience in case management, preferably working with, serving, and advocating on behalf of immigrant and refugee children;

-        Experience in child welfare, child placements, and family preservation;

-        Prior experience with social service provision;

-        Must possess an extensive knowledge of immigrant community local resources;

-        Excellent organizational, verbal, written, and interpersonal communication skills; and

-        Ability to prioritize duties in a fast-paced environment.

Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity;

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands;

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview. Please note, this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Posted in Uncategorized | Comments closed

[NOW FILLED] Job Posting: Executive Assistant (Boston, MA)

We sincerely thank you for your interest. Though we are no longer accepting applications for this position, we do wish to keep this job description posted as a searchable archive. Future job postings will be made to this blog, so please consider subscribing to it.

JOB ANNOUNCEMENT

The International Institute of New England a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Executive Assistant for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  •  Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: Certain positions require great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation may be required.

 

Available Position:           Executive Assistant
Reports to:                            President/CEO
Status:                                     Full Time

Overview:

The Executive Assistant provides administrative support and project management to the President/CEO and executive leadership team.  The Executive Assistant provides administrative, contract, and board management.  This position requires discretion and professional judgment in a manner that increases value to the executives being supported and the entire organization.  The Executive Assistant serves as the Assistant Secretary/Clerk on the Board of Directors.  Primary responsibilities include:

 
Duties and Responsibilities:

ADMINISTRATIVE MANAGEMENT

-        Maintain and file all administrative permits, certificates, and licenses.

-        Coordinate administrative purchases in consultation with the Chief Financial Officer.

-        Coordinate the annual liability insurance process with insurance broker for CFO review.

-        Keep copies of all checks received in the check binder and make copies for the Development and Accounting offices.

-        Design and manage the intern/volunteer program at all three sites in consultation with the Sire Directors and the Chief Program Officer.

-        Coordinate travel logistics and expense reimbursements for the IINE Executive Leadership Team (President/CEO, CFO, CPO, and DPE).

-        In consultation with Site Directors, coordinate travel and expense reimbursements for programming as needed, including out migration and client travel.

-        Track, monitor, and manage the progress of designated projects, action items, and strategies as directed by the President/CEO.

-        Compose correspondence on both routine and complex matters for executive staff.

-        Coordinate administrative office move to new IINE building.

-        Plan and coordinate administrative team monthly staff gathers.

-        Maintain the Human Resources, Intern, and Information email accounts.
CONTRACT MANAGEMENT

-        Assist the CPO in the execution of contracts, including maintain hard copy files and Salesforce records.

-        Support Executive Team in maintaining and expanding lists of organizational contacts and updating salesforce as needed.

 
BOARD MANAGEMENT

-        Serve as the primary liaison between the Institute and the Board of Directors.

-        Schedule Board of Director meetings.

-        Serve as the Clerk and Assistant Secretary to the Board.

-        Develop and schedule Board Member orientations.

-        Implement and maintain a system of current and past Board information.

-        Attend quarterly Board meetings, take notes; prepare and maintain records of meeting minutes.

-        Support the IINE Executive Leadership Team in the coordination of committee meetings.

-        Work with the President/CEO on miscellaneous Board related projects.
HUMAN RESOURCES MANAGEMENT

-        Maintain and update all job descriptions within the Institute in coordination with Site Directors and the IINE Executive Leadership Team.

-        Oversee the recruitment process by posting internally and externally all vacant job positions and processing candidate applications as necessary.

-        Oversee the annual process of updating the Personnel Handbook in consultation with the President/CEO and outside counsel, ensuring that the Institute is in compliance with all federal and state labor laws.

-        Oversee the development of a Policies and Procedures Manual by collecting, analyzing, and reviewing information from each site and the Executive Leadership Team.

-        Coordinate the annual evaluation process by supporting Site Directors and members of the IINE Executive Leadership Team, ensuring that annual timelines are met.

-        Manage the on-boarding and off-boarding process of all employees; coordinate with Site Directors, Leadership Team members, and the Personnel Clerk, and ensure that all employees are fully oriented on the mission and work of the entire Institute.

-        Ensure that the process of addressing complaints and personnel concerns is adhered to (i.e., staff speak to a Site Supervisor first, if not satisfied the employee can speak with the Chief Program Officer, etc.)

-        Serve as the initial point of contact with outside counsel on employment issues, consulting with the President/CEO, and other Institute leadership, in order to ensure that IINE is operating in accordance with state and federal labor and employment laws.

-        Develop and implement an on-line system in Apricot that manages employee personnel files, and manage the physical personnel filing system, regularly updating the contents in a manner that is consistent with state and federal laws and the agency’s standards.

Perform all other duties assigned by supervisor.
Qualifications:

-     Bachelors degree in Business Administration or related field of study

-     2-4 years of administrative or related experience required.

-     Ability to maintain a high-level of confidentiality for both the President/CEO and the organization as a whole.

-     Excellent organizational and time management skills; ability to multi-task and prioritize workload.

-     Ability to interface, negotiate, and influence at all levels of the organization.

-     Ability to professionally interact with diverse internal and external groups.

-     Advanced proficiency in all areas of Microsoft Office.

-     Experience with Salesforce, preferred not required.

-     Bilingual/bicultural candidates are encouraged to apply.

-     Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.
Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity.

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

 
To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview. Please note this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer.

 

Posted in Boston, Career Opportunities, General | Tagged , , , , , | Comments closed

[NOW FILLED] Job Opening: HS and PRS Case Aide

We sincerely thank you for your interest. Though we are no longer accepting applications for this position, we do wish to keep this job description posted as a searchable archive. Future job postings will be made to this blog, so please consider subscribing to it.

JOB ANNOUNCEMENT

The International Institute of New England a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Case Aide for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: Certain position requires great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation may be required.

 

Available Position:    Home Study (HS) and Post Release Services (PRS) Case Aide

Reports to:                     Boston Site Director

Status:                              Full-Time

 

Overview: The HS and PRS Case Aide will work with USCRI’s Immigrant Service Division and will provide administrative and case management support to staff based remotely and locally.

Duties and Responsibilities:

-        Conduct routine calls to clients to assist with coordination of services;

-        Identifies appropriate community resources ensuring they are culturally and linguistically appropriate;

-        Help assistance applications and referral forms;

-        Accompany clients (or provides telephonic support) to facilitate school enrollment, as needed;

-        Reply to e-mails and phone inquiries regarding current programs and provides detailed explanation to clients and staff;

-        Provide ongoing administrative support, such as filing, making copies, maintenance of physical files ensuring accurate case records and documentation;

-        Assist with the preparation of documents and reports as required;  

Perform all other duties assigned by supervisor.

Qualifications:

-     Associate Degree;

-     Bachelor’s Degree in Social Work, International Studies, or Humanitarian related field preferred;

-     A minimum of 1 year of experience working with, serving, and advocating on behalf of immigrant and refugee children;

-     Excellent organizational, verbal, written, and interpersonal communication skills;

-     Ability to prioritize duties in a fast-paced environment;

-     Ability to work independently

-     Ability to think analytically and apply sound judgment;

-     Ability to use sound judgment to detect unusual, harmful, or emergency situations and act accordingly;

-     Knowledge with Microsoft Office Suite;

-     Advanced knowledge of Spanish, fluency in Spanish preferred (a language proficiency exam is required); proficiency in additional languages a plus and

-     Dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.

-     Think creatively to identify resources in unfamiliar communities.

Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity;

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands;

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview. Please note, this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer.

Posted in Boston, Career Opportunities | Tagged , , , | Comments closed

Job Opening: Communications Officer (Boston, MA)

JOB ANNOUNCEMENT

The International Institute of New England a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Communications Officer for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: Certain positions require great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation may be required.

 

Position:            Communications Officer    (Full Time)                    

Reports to:       Director of Partner Engagement

Overview:

The Communications Officer is responsible for developing and managing IINE’s internal and external marketing and communication efforts, as well as supporting development colleagues on donor stewardship, media relations, and special events coordination.  Primary responsibilities include:

Duties and Responsibilities:

-         Support the refinement of IINE’s brand, which includes establishing clear graphic standards and monitoring for brand consistency across all IINE sites.

-         Manage the design, development and maintenance for all IINE marketing materials, both print and digital.

-         Serve as IINE’s graphic designer for all print and digital content.

-         Redesign IINE’s website with input from staff and external partners (board, volunteers, donors, etc.) and routinely update the site with new dynamic content.

-         Work with colleagues to develop, implement and evaluate all graphic design elements surrounding annual stewardship for individual, corporate, and private foundation donors.

-         Assist the Director for Partner Engagement with developing and executing appeals and unique fundraising campaigns.

-         Create the strategies and content for IINE’s different social media platforms, including: Facebook, Twitter, LinkedIn, Instagram, etc.

-         Work with leadership to identify media opportunities and implement campaigns around key programs and issues, including monitoring media cycles and updating media lists.

-         Create systems for tracking, analyzing and reporting statistics in order to measure results for website, e-newsletter and other online marketing efforts.

-         Support special events planning and execution, and in particular the production of print collateral and visual presentations for the event.

-         Contribute to improving internal communication across the multiple IINE sites by identifying and producing all-staff communication products (monthly newsletter, etc.).

-         Assist with additional development support, as needed.

Perform all other duties assigned by supervisor.

 

Qualifications:

-         Bachelor’s Degree in relevant field and at least three years’ experience in a similar position;

-         Excellent project management, time management skills, and ability to execute communication strategies,

-         At least two years’ experience with graphic design for both print and digital content;

-         Proficient in Microsoft Office and Adobe Creative Suite;

-         Solid understanding of Website design and maintenance;

-         Experience developing professional and engaging content online and on social media;

-         Demonstrated strong writing, editing, proofreading skills, including drafting materials for external publication;

-         Experience with services such as Mailchimp and Salesforce a plus;

-         Knowledge of and/or experience working in the nonprofit sector, in particularly within the refugee and immigrant field a plus;

-         A positive attitude, collaborative nature, and ability to work thoughtfully with diverse populations.

 

Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity.

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

 

To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview.

Please note, this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer.

Posted in Boston, Career Opportunities, General | Comments closed

[NOW FILLED] Job Opening: Case Manager, Refugee Resettlement Services (Boston, MA)

We sincerely thank you for your interest. Though we are no longer accepting applications for this position, we do wish to keep this job description posted as a searchable archive. Future job postings will be made to this blog, so please consider subscribing to it.

JOB ANNOUNCEMENT

The International Institute of New England a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Case Manager for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: Certain positions require great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation may be required.

 

Position:            Case Manager, Refugee Resettlement Services (Full/Part-Time)

Reports to:       Resettlement Coordinator

Overview:

The Case Manager provides placement and orientation of each refugee client and their families resettled through IINE.  The objective of the program is to assist refugee clients in accessing services, employment opportunities, and becoming economically self-sufficient.  Duties involve apartment set-up, cultural orientation, counseling, and appropriate of documentation of services provided.  Primary responsibilities include:

Duties and Responsibilities:

-        Conduct weekly intakes and provide referrals to relevant health, social, housing, educational, and employment-related services.

-        Provide comprehensive case management services to Institute clients including case planning, home visiting, program enrollment, advocacy, and coordinate core services appointments.

-        Provide initial reception and placement services, including airport pick up in an emergency basis.

-        Conduct pre-arrival orientation with anchor or relatives.

-        Procure and set up apartments for arrivals including the provision of furniture, household goods, and basic supplies.

-        Counsel and assist families in adjusting to life in the United States and attaining appropriate services.

-        Ensure all clients receive their R&P funds within the first 90 days.

-        Work to identify at-risk clients, help develop and implement appropriate client service plans.

-        Keep professional and accurate documentation using centralized database, including assessments, client service plans, and case notes.

-        Develop and maintain relationships with community service providers.

-        Triage difficult situations, in particular housing issues, medical and behavioral cases, and RHA, DTA, and SNAP complications.

-        Support IIB food pantry operations, in particular pick-up and delivery of goods.

-        Develop and maintain relationships with landlords to secure housing and address tenant concerns.

-        Attend trainings and contractual meetings as needed.

-        Attend staff meetings and weekly Client Disposition meeting.

-        Provide ongoing supervision and support of interns and volunteers, including daily assignment of tasks and review of completed activities.

Perform all other duties assigned by supervisor.

 

Qualifications:

-          Bachelor’s Degree in social work, international relations, or related field.

-          Minimum of one year of case management experience required, preferably working with, serving and advocating on behalf of immigrants and/or refugees.

-          Familiarity with local resources and public systems such as welfare, social security, and food stamps, preferred.

-          Knowledge of Microsoft Word, Access, Excel, and database management needed.

-          Bi/multi-lingual, cultural capacity; second language required (Arabic, Bhutanese, French, Spanish preferred).

-          Availability for some evening/weekend hours required.

-          Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.

 

Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity.

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

 

To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview.

Please note, this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer.

Posted in Boston, Career Opportunities, Resettlement | Comments closed

[ARCHIVED] Job Opening: Business Development Specialist (Boston, MA)

We sincerely thank you for your interest. Though we are no longer accepting applications for this position, we do wish to keep this job description posted as a searchable archive. Future job postings will be made to this blog, so please consider subscribing to it.

JOB ANNOUNCEMENT

The International Institute of New England a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Business Development Specialist for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Note: Certain positions require great flexibility and willingness to travel. A valid driver’s license, insurance, a clean driving record, and personal transportation may be required.

 

Position:            Business Development Specialist (Part Time)

Reports to:       Economic Development Program Manager

 

Duties and Responsibilities:

-         Work with the Economic Development Program Manager to develop, and execute program curriculum.

-         Responsible for all program outreach and recruitment activity in assigned region.

-         Meet all monthly reporting deadlines on time and assist with annual and quarterly reporting.

-         Coordinate the development/enhancement of the program curriculum; assessment and selection of program enrollees.

-         Provide training instruction; prepare all classroom materials, evaluate student progress, and maintain records and reports as required.

-         Responsible for all program data collection, program reports and other contract related materials.

-         Assist in the development of program proposals and planning and represent the organization at meetings, conferences and events.

-         Cultivate community relationships and possible grant partnerships.

-         Meet with clients to provide an initial assessment for qualification into the program and conduct client intake.

-         Provide one-on-one technical assistance to clients in the field of business planning, marketing, customer service support, financial management and time management.

-         Assist clients with filling out applications for program enrollment and/or microloans.

Perform all other duties assigned by supervisor.

 

Qualifications:

-          Bachelor’s Degree in human services, finance, business administration, marketing or related.

-          Minimum of 1-3 years’ experience working with microenterprise programs and have a strong track record of success.

-          Experience working with underserved communities.

-          Strong writing and computer skills (word, excel, power point and access) with demonstrated experience preparing reports, proposals and budget management.

-          Must be creative, have good research and analytical skills.

-          Knowledge of Microsoft Word, Access, Excel and database management required.

-          Bi/multi-lingual, cultural capacity.

 

Physical Demands:

-        Use of manual dexterity, tactile, visual, and audio acuity.

-        Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.

-        Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

 

To Apply:

Please send your cover letter, resume, and salary history to Human Resources (HR@iine.us) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at time of interview.

Please note, this position is dependent upon funding obtained through year-to-year grants and contracts. Loss of funding may impact the continuation of the position in any given year.

 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer.

Posted in Boston, Career Opportunities, General | Comments closed
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